AI Chatbots For Websites:
Our AI chatbots can be integrated into any website. As part of our service we offer to integrate for you, but if you wish, we just send you the custom code. Website chatbots are best suited for any company that has a website, due to there wide range of customisation.
Why Chose Website chatbots?
Majority of businesses are upgrading there websites with chats due to there useful capability's. As a professional business owner, I'm sure you understand that you have to be up to date with the newest technology and at this moment in time its AI website chatbots.
They our speciality, as they have been around for the longest, we have had to most time to research, find the problems and add our own touches to perfect them. Website chatbots can be used for the following; lead gen, answering FAQ's, guiding customers through the booking/purchasing process or we construct unique chatbots for you specific needs.
Your going to save a huge amount of time by upgrading you website with a chatbot for a number of reasons: first of all, when a customer uses one of these chatbots, we can collect there information which will directly head to your CRM or spreadsheet, whether their trying to book a call or purchasing a product. Secondly, if you wish to have a bot which can answer FAQs it is going to save a unthinkable amount of time and money, this is because its going to do half of you sales teams jobs; answering repeating questions. From our own research we found that our knowledge bases can answer just short of 75% of inquires, this means you could cut your sales team down, saving you revenue or have your team complete other tasks insuring you are always on top of everything. Finally the ability of chatbots being able to book in calls or help with purchasing a product; your customer satisfaction will improve due to instant help and again your sales teams will have less jobs to do furthermore if a call is needed, it will be more direct and efficient, as your employee will be able to pull up the questions that the customer asked the bot.
Social Media AI Integrations:
We integrate into many social media platforms such as Whatsapp, Instagram, Facebook, Microsoft teams, SMS and more. These types of chatbots are ideally suited for businesses that already have social media accounts. The AI can communicate like a human and answer FAQ’s.
Why choose social media integrations?
Social media is growing rapidly and the average time spent per day is also increasing, therefore, there is a higher chance of people finding you via social media than the world wide web.
For business's this means that you may have new leads choosing to message you via the likes of Instagram, rather than going to your website to find your email and so on. It can be nearly impossible to cover all of your enquires with a fast response time whilst also keeping customer satisfaction high, unless you are prepared to hire a large number of staff to be constantly replying to messages. This is where the AI integration will come to help, working in a similar way to Web Chatbots, it will answer FAQ's that we feed it and in time will be able to answer more and more questions by taking information from your teams responses. If it cannot answer a specific question it can either book in a call for the client, or the question can be forwarded on to a member of your sales team.If they chose to book a call, their information such as name, email etc will be forwarded directly to either your CRM or a spreadsheet.
By implementing this into your business you will save large amounts of time for both you and your sales team; they will spend less time answering repeating questions and will have the information of the client needs, which in turn means your company's calls can be more direct and efficient.
AI Staff Training Chatbots:
Staff training chatbots take a slightly different approach to the others, these are implemented
inside of your business to; train staff and quickly answer questions when they need help like a manager or supervisor would.
why choose AI staff training chatbots?
Unlike our other services this type of chatbot is not as common as its a newer service, but is still going to largely benefit your business in different ways but with the same outcome; time and money and put you ahead of the game.
AS EACH PERSONLISATION FOR STAFF TRAINING CHATBOTS IS SO DIFFERENT WE HIGHLY RECCOMEND BOOKING A CALL FOR A EXPLINATION OF HOW THEY WOULD WORK FOR YOU.
AI Automated Support Bots:
Support bots are implemented into your support email to deal with customer enquires and problems. We implement FAQ's and past questions that customers asked and can answer in different variations as our support bots have the ability to pick up on emotion.
Why choose support bots?
Support bots are going to increase customer satisfaction and save your business time and money due to the following: Firstly with a quicker response customers will not get aggravated because of long respond times. Secondly by upgrading you business with a support bot you will cut down the need for sales/support teams, as the support bot will be able to answer majority of the questions.
A main worry about support bots is the way they reply, some people believe that they can answer bluntly which is some cases can make the situation worse with a unhappy customer. This is why we have spent the time to develop our chatbots to understand emotion, with this we defeated the main problem with support bots, which will make your business standout from the rest.